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How jk77 Handles Your Personal Information

Your account data stays with us — not sold, not shared without reason. This page sets out exactly what we collect when you open an account, make a JazzCash or Easypaisa deposit, or contact our support team, and what you can do about it.

No data sellingJazzCash & Easypaisa deposit privacyAccount data on requestPakistan-accessible supportClear retention limits
jk77 How jk77 Handles Your Personal Information
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Every piece of data connected to your account — whether it came in via a Raast transfer, an Easypaisa deposit, or a support message — is handled under the same set of internal controls. We use SSL encryption on all data in transit and restrict internal access to account records on a need-to-know basis. This section explains the four pillars of how we operate day to day.

Payment Data Security

JazzCash, Easypaisa, and Raast transactions generate a reference ID on our side only. Full wallet credentials are never stored on jk77 servers at any point in the transaction flow.

Cookie Use

We use session cookies to keep your account logged in across pages and analytics cookies to understand which sections of the lobby you visit. You can manage cookie preferences through your browser settings.

Account Security and Access

Your account login uses OTP verification tied to your registered mobile number. We do not share your number with third parties outside the OTP delivery service used to send that code.

Retention and Deletion

We keep active account data while your account is open. Closed accounts have data retained for the period our internal compliance process requires, after which it is deleted or anonymised.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you have a question about how we use your data, want to update your account information, or need to make a formal data request, our support team handles privacy queries directly. You do not need to fill out a separate form — use any of the channels below and mention that your query is a privacy matter so it reaches the right desk without delay.

Live Chat Open the chat widget inside your jk77 account. State your query is privacy-related and our team will route it correctly. Available during platform operating hours.
Email Support Write to us at the support email listed in your account dashboard. Mark the subject line with 'Privacy Request' so it goes to the data team without delay.
Account Settings Path Log in, go to Account Settings, and use the Contact Us option. From there you can attach documents if your request involves identity verification or a deletion ask.

Common Questions About Your Data at jk77

These are the questions our account holders ask most often about privacy, data access, and how their information is handled when they use JazzCash, Easypaisa, or Raast to fund their accounts.

We collect your name, email address, mobile number, and the payment method details you use. For JazzCash or Easypaisa deposits, we receive a transaction reference — not your full wallet credentials.

We share data only with payment processors and fraud-prevention services needed to run your account. We do not sell your data or pass it to advertisers or unrelated third parties.

Contact our support team via live chat or the email address in your account dashboard. Mark your message as a privacy request and we will respond within a reasonable time with what we hold.

Yes. Where we are not legally required to retain it, we will delete or anonymise your data on request. Submit a deletion request through Account Settings or via email support.

Closed account records are held for the period our internal compliance process requires, then deleted or anonymised. The exact duration depends on the type of data and applicable obligations.

No. Your wallet number is used only to process the specific transaction. It is not stored in a form accessible to other account holders or shared with unrelated services.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.